Client Services Manager, US - SLED West

  • Cisco
  • Seattle, WA, USA
  • Aug 09, 2018

Job Description

What You'll Do
Are you passionate about technology? Are you looking to build a sales career at an established and evolving company? As an Client Service Manager at Cisco you'll play a pivotal role in the sales process and work with a large portfolio of technology products and services. You'll help advance the SLED West Sales Team and make our customers lives better and easier.

Who You'll Work With
As a sales person on the SLED West team, you will have the opportunity to partner with key State/Local and Education Government (SLED) customers, and the opportunity to Serve Those Who "Protect, Serve and Educate". This role will be aligned with a critical base of customers located in the Northwest States, which is pivotal to our overall SLED West Services Sales success.

Who You Are
This Services Sales position will be a key member of the Cisco team developing solutions for customers that leverage our business and technology advisory services, architecture Advanced Services and Technical Support Services to directly impact their business outcomes. This sales position will require the ability to leverage our evolving services portfolio to expand our business relationships with an existing base of customers, as well as, executing strategies to the identify and secure new customers. Approximately 60% of this salesperson's time will be customer facing.
  • Services Sales requires the ability to develop relationships with key SLED customers responsible for executing their government mission strategy enabled by Cisco services & solutions.
  • This requires an ability to build meaningful customer relationships, understand the customer's business requirements, desired business outcomes, as well as their funding, acquisition and decision-making processes.
  • This position provides the opportunity to develop and effectively manage a sales plan; drive the execution of customer-facing activities, manage pricing expectations, and navigate effectively within Cisco to secure the business.
  • This includes building strong working relationships, and collaborating with, our Partner community.
  • The CSM will collaborate externally & internally to drive sales strategies, pipeline development and opportunity capture effort to achieve weekly, monthly & quarterly sales goals.
Why Cisco
We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns.

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

We Are Cisco.

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